Returns

Returns & Refunds policy

At Temi Templates, customer satisfaction is important to us. However, due to the nature of digital products, all sales are generally final and non-refundable. Please review the product details and specifications carefully before making a purchase.

Exceptions:

Download Issues

If you encounter any issues with the download or if the file is corrupted, please contact us within 7 days of purchase. We will provide assistance to resolve the issue or offer a replacement.

Product not as described

If the product you purchased does not match the description or preview, please reach out to us within 7 days of purchase. We will work with you to address your concerns and provide a satisfactory resolution, which may include a replacement or a store credit.

How to Request Assistance

Email our customer support team at temitemplates@gmail.com with your order number, the reason for your request, and any relevant details.

Resolution Process

Our team will review your request and respond within 2 business days. We may ask for additional information to better understand the issue and ensure a fair resolution.

Non-Refundable Situations

Change of mind after purchase.

Requests made more than 7 days after purchase.

Products that have been substantially modified or customized after download.

We strive to provide high-quality digital products and excellent customer service. If you have any questions or need assistance, please do not hesitate to contact our support team.

Thank you for shopping with Temi Templates!